Frequently Asked Questions

Below is the list of questions most of our candidates ask. Feel free to contact us for more questions and further details.



Applying for a Course

  1. Application form: Click Apply on the menu and choose IELTS & TOEFL.
  2. Fill out the application form, and submit the required information.
  3. We will send you a diagnostic test via e-mail. The diagnostic test is free.
  4. You complete the diagnostic test and send it back to us. We will send you feedback on your performance and arrange for an interview.
  5. We will have an video interview with you to discuss the course details and payment process and to answer your questions.
  6. Once the payment is confirmed, you will receive your student ID and passowrd and your course plan.
  7. You’re ready to start!
  1. Application form: Click Apply on the menu and choose General English.
  2. Fill out the application form, and submit the required information.
  3. After that, you will take the placement test.
  4. We will contact you for a short inteview where we will discuss your placement test results.
  5. If your score on the placement test suits the level you have chosen, you can make the payment for the course.
  6. Once the payment is confirmed, you will receive your student ID and passowrd and your course plan.
  7. You’re ready to start!
  1. Application form: Click Apply on the menu and choose Advanced Writing.
  2. Fill out the application form, and submit the required information.
  3. We will contact you for a short inteview where we will discuss your needs and course options.
  4. After confirming the number of lessons in your course, you will make the payment for the course.
  5. Once the payment is confirmed, you will receive your student ID and passowrd and your course plan.
  6. You’re ready to start!

After applying for a TOEFL iBT or IELTS course, you need to take our diagnostic test. This test give us information on your English proficiency level. With this information, we can tell you which course suits your needs. The information also helps us to suggest many other course options, for example, the duration of the course.

The diagnostic test is essential before any IELTS or TOEFL iBT course. In some cases, we might advise you not to take our courses because your English proficiency level is not high enough for our courses to help you achieve your target score on IELTS or TOEFL iBT.

Sometimes we also give a diagnostic test to applicants who would like to take an Advanced Writing course. However, this is done after a short interview.


Courses

You will take your course on our online platform. You will download the lessons, complete them, and send your work back to us.

Our tutors will make corrections and write comments on your online page.

We also use a grading system to inform you of your progress through the course. You must repeat a lesson if you fail it.

You will have two tutors on every course.

One tutor reviews your homework, evaluates and writes comments on your work, and makes sure you follow your course duties. The other tutor is the main tutor, who also checks your work and holds the video sessions with you.

Yes, there are. You will have live video sessions where we will cover your strengths and weaknesses.

Please check out our courses to see the minimum number of video sessions for each course. Your tutor may choose to have more video sessions with you.

Length: Intensive courses are shorter, and part-time courses are usually three times longer. Please refer to the list of our courses above to see each course length.

Difficulty: On an intensive course, you may need to complete at least one task every day, six days a week. This makes the intensive courses very demanding, both in terms of organization and effort. However, with our part-time courses, depending on the course, you might need to complete only two or three tasks a week. That is why we recommend taking intensive courses only if you are 100% free and do not have a class, job, or family issue to attend to.

The Standard courses are for students who need a sufficient amount of practice to succeed on the TOEFL iBT or IELTS test.

The Gold courses are for students who need more practice and want higher scores. This course type includes twice as many tasks and lessons as there are in the Standard course type. The Gold courses are more demanding; however, they are the recommended type for guaranteed success.

Yes, you can change your mind about your couse before it starts. However, after your course starts, you must drop out of it and start with the new course.


Course Fees

After you are accepted into a course, we will send you our bank account information.

After you have made the payment, you will send us the receipt of the payment, and we will send you a confirmation message and email that your payment was successful.

Yes, they are. You will receive a full refund if you choose to drop out before the course starts.

However, if you drop out in the middle of the course, the refund amount depends on when you drop out.

This rule applies to all our courses.

You will be fully refunded if you drop out of a course before it starts. After a course begins, you will be refunded depending on your progress through the course.

If you drop out in the middle of a course, a penalty fee (25% of the total course fee) will also be subtracted from the refunded amount. This means that you will not receive a refund if you have taken 75% of a course.

Yes, you can. You can pay the fees in 3 maximum 3 installments. At the payment stage of your registration, all you need to do is to inform our coordinator that you wish to pay in installments. Our coordinator will send you the dates on which you must make the payments.

The referral code is a number which enables you to get a 10% discount in course fees.

Our referral codes can be obtained from our past students and our sponsors. Our sponsors are certain bookstores, language schools, universities, language teachers, and university professors. Please contact us for the list of our sponsors.


Lessons

In order to receive your feedback on time, you need to complete the tasks and send them within 24 hours after they are due. If you miss a task deadline, you will still receive your feedback from your tutor; however, it might take longer for the tutor to send your feedback.

Every week, a number of tasks are unlocked for download according to the schedule you receive at the beginning of a course, and you are free to choose which tasks to complete. We recommend that you complete all the tasks in a course. Your tutor may contact you to remind you of the unfinished tasks. Since your membership account at Online Exam Training will expire 6 months after the end of a course, you have enough time to go back to your unfinished tasks.

Yes, we do. Our goal is not only to teach you the techniques of taking these tests, but it is also to improve your English proficiency.